You always can get the help by e-mail:
support@autofem.com
or using the contact form on web-site
http://autofem.com
Dialog "About" of AutoFEM Analysis with version and licenses.
Please, should be carefully in description of your problem with AutoFEM Analysis and provide us next information:
1. Version of AutoFEM Analysis (use the command FEMAABOUT).
2. Version of AutoCAD - 2010, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019.
3. A detailed description of the problem with the exact sequence of actions for its repetition by us.
4. Attach the file *.dwg to your e-mail.
5. For registered users, name of company (or name of person) and data of acquisition is desirable.
Normally, we give a response in 24 hours.